Privacy Policy
At TradePongo, we take your privacy very seriously. This privacy policy applies exclusively to www.tradepongo.com. Please read this policy (henceforth, "Policy") to see how TradePongo handles your personal information that you give to us when you register to use our website (the "Site"). This Policy only covers employees of TradePongo and the information we collect on the Site and does not extend to people, or companies that tradePongo does not employ or manage. We reserve the right to modify this Policy. We will notify you of substantial changes to this Policy by telling you about them in the forums.
We do not share your personal information with third parties for their promotional purposes.
- We will not give personal information to advertisers;
- We do not tolerate spam;
- You may occasionally be notified by email of announcements from TradePongo; you may opt out of these announcements at any time.
Information we collect
Our main purpose in collecting personal information is to provide you with an enjoyable, customized, and efficient experience on our Site. It is our policy to never willfully disclose any personal information about our Members to the general public without their consent. TradePongo collects information from you when you register and conduct certain activities on the Site. We collect your full name, valid telephone number, contact/billing information, email address, and shipping address. Most of this information is collected only when you decide to become a seller on the site. Each Member must create a unique user id and password. We also provide you the opportunity to create a profile on the Site, which, depending on your preferences can be public or private. Please note that any information you select to provide in your public profile or via other public areas of the Site can be viewed and used by other members of these forums to send you unsolicited messages.TradePongo is not responsible for the personal information users' elect to disclose in public forums and we encourage you to use discretion.
When you elect to email a friend about the Site, we request their email address to fulfill your request. We use this third party personal information to send this one time email and for no other purposes. In the event that you select to import your contacts, we shall not store your password but shall access your information specifically for the purpose of updating your address book we do not use the third party personal information of your contacts that you store in your account for any promotional purposes, or any purpose not explicitly requested by you.
We post testimonials on the Site. These testimonials include users' names. We obtain users' permission prior to posting testimonials on the Site. We are not responsible for the personal information a user elects to share within their testimonial. If you wish to update or delete your testimonial, you can contact us at support@tradepongo.com.
How is my information used?
The information collected from TradePongo Members is used to improve product offerings, customize our Site's content and layout, and for marketing and statistical effort. Occasionally, we will send you emails about new services or promotions. You can always opt-out of receiving any information from us by updating your account preferences in your account. To change access, delete, or modify any of your personal information can be accomplished by logging into your account on the Site as well. We do reserve the right to send users service and notification emails, which are considered a part of your account; given that these messages are not promotional in nature, you generally cannot opt-out of them without deleting your account.
Who will see my personal information?
Our number one priority is to keep your personal information private and confidential. We will not willfully disclose your personal information to third parties. And we will not rent or sell your personal information to anyone. However, certain personal information will be made available to others in the process of using our Site. This information includes:
Other visitors to our Site may view your user ID, rating, city, profile (which includes multiple fields you may elect to fill out or leave blank), and other items you have for sale;
In order to complete the transaction, the buyer and seller are provided with each others email and postal address;
When making an offer, the seller can view your user ID, rating and your city.
Of course, once you provide personal information to a buyer or seller on our Site, TradePongo has no control over how that information is used by that individual. You should discuss any privacy concerns you may have with any individual you meet through our Site, as the only protection you will have is whatever terms you agree to directly with this individual.
TradePongo will disclose your personal information to others under the following circumstances:
You consent to share the information;
To law enforcement where a formal request has been made such as in responding to subpoenas, court orders or legal process;
Your actions on our Site are, or appear to be, in violation of the Terms of Service and disclosure of this information will assist in efforts to enforce the Terms of Service;
You post a listing, which TradePongo believes in its sole discretion, may create liability for TradePongo and disclosure of this personal information may minimize or eliminate its liability.
To our service providers we employ the services of a third party payment processor on the Site to fulfill payment when a purchase is executed. This third party isn't authorized to utilize your personal information for any other purposes. We also employ the services of a third party shipping agent.
Nothing in this Policy shall limit, prohibit, or otherwise deny the ability of TradePongo to (1) transfer, assign, or sell its assets, including, without limitation, the assets of our Site, to a third party or (2) dispose of its assets in any manner through bankruptcy or similar proceeding. TradePongo also makes no representations regarding, and disclaims all liability arising out of, or related to, the accuracy or completeness of the information it collects and discloses through our Site. In the event of a business transfer of assets, which could include your personal information, we shall notify you by email or by a notice on the Site of any significant changes to the information practices governing your personal information.
Minors
Minors (those under the age of 18) are not eligible to use TradePongo unless they use our Site through a parent or guardian who is a registered Member of TradePongo.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@tradepongo.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Financial Data
Tradepongo does not store credit card information. Instead, all transactions are made through world famous third party payment systems such as PayPal, Amazon Payments, WorldPay, 2CO etc.
Third-Party Sites
The Site contains links to other web sites. TradePongo is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.